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I bought an aqua marine ring. A few months later a stone fell out. Inside the setting was painted aqua marine color. They always talk up the (rich) color of their "gemstones"? I guess so. Very disappointed. I feel hood winked.
Donna C.'s review of JTV earned 37 Very Helpful votes
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Hello Donna, we don't allow our vendors to falsify anything about the jewelry we sell for them including what they state the stone is. We cannot say for certain what the coloration was from but we apologize for the frustration from this situation, we always try to stay as transparent as possible with the items we sell. If you ever have any questions or concerns please contact us at 800-619-3000 or via email at customercare@jtv.com.