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spokeo.com i am surprised should have a lot more consumer issues or complaints by unhappy users. I am of course unhappy member of spokeo.com website and want my money refunded. I made request for a refund on my spokeo.com account very soon after joining. Another person posted the email address *******@spokeo.com as this company is VERY VERY DECEPTIVE in that its hard to get information on REFUND PROCEDURE. My complaint lodge against this company is that they use DECEPTIVE CONDUCT into thinking their service is as good as it sounds. The service is no better than http://www.pipl.com for instance which is free. I felt really ripped off. The telephone search is in America, i have to grant access using my user name and password for a friends search (for that part) which i am uncomfortable about giving. The biggest issue is i paid for a 3 month membership and there IS A LIMITATION on the number of searches that can be performed on the premium spokeo.com account. THIS IS A SCAM. They do not ANYWHERE DISCLOSE anything about having a limitation on the number of searches you can do and 20 email address searches in a 3 month period is a JOKE. This service is downright deceptive especially my last point. DO NOT USE THIS COMPANY if they will have deceptive practices like that.
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Dear Donk,
Spokeo currently only supports national numbers and addresses from the United States for our phone and name search. For reverse email lookups however, we support all email addresses, including international ones. This search feature covers all of our supported social networks.
I'm sorry to hear that you were not aware of our search quota limit. All of our subscription plans are under a search quota limit. This implementation will not only ensure that your email searches continue to remain smooth and quick, but will allow us to add more supported networks into our database in the future. This term is made very clear on our payment page, as it is included in the disclaimer which has to be agreed to before the purchase is processed. To ensure that our payers are aware of this, we even provide the link to our Plan Specification page as part of the disclaimer. This link is available here: http://www.spokeo.com/plans
Sincerely,
Spokeo