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We recently booked a flight from Vancouver to Grande Prairie for a family emergency thru lookbyfare and it will be our last time. The whole experience from booking to paying was a nightmare. The representative that booked the flight was more interested in making the sale then discussing or matching other advertised specials but was sure to ask for a good review. Then when calling to discuss a bereavement refund we we're quickly kicked to the curb, the representative did not know how or what to do. Train your people.
We recently booked a flight from Vancouver to Grande Prairie for a family emergency thru lookbyfare and it will be our last time. The whole experience from booking to paying was a nightmare. The representative that booked the flight was more interested in making the sale then discussing or matching other advertised specials but was sure to ask for a good review. Then when calling to discuss a bereavement refund we we're quickly kicked to the curb, the representative did not know how or what to do. Train your people.
Don K.'s review of LookupFare earned 3 Very Helpful votes
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This company is a complete scam and will not only force you into more expensive flights by...
Dear Don,
Greetings from Lookupfare.
We are writing to you in reference to your comment posted on Sitejabber.com. We studied your comment and tried to fetch the reservation booked with us, but we were unable to locate it.
We would request you to make sure if your reservation was booked via lookupfare.com. If it was, we would request you to provide us your lookupfare booking reference number or your phone contact, so that we may interact with you and work with you to fetch your reservation. It may also be a possibility that you made this reservation with a similar named organization and due to the names being similar, have placed a complaint for lookupfare.com; in error. If that's the case, we request you delete your comment from Sitejabber.com. In order to communicate with us, you may contact our customer support team anytime@ +1 714-783-7399 or write to us at support@lookupfare.net
Regards,
Support Team,
Lookupfare