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1 Review by Don

StubHub

StubHub

7/1/19
I bought a pair of tickets. The service fee was 40 bucks, but because i was buying 2 the service fee is charged per ticket. $80 before you even buy your pair of tickets...

I calmly reached out to stubhub to explain that the customer should not be paying 2 SEPARATE service fees for ONE TRANSACTION.

They fed me a line about how that goes towards making sure you get genuine tickets from the seller and bla bla bla. So for instance if you buy 4 tickets be prepared to shell out $200 just in fees!!

The icing on the cake is that if you were to buy 4 tickets for instance, they will charge you 4 SEPARATE TIMES FOR SHIPPING! EVEN THOUGH IT IS COMING IN ONE ENVELOPE! These people have the audacity to charge you the cost to ship 4 tickets individually even though they are going to be shipped to you all at once and in a single envelope.

You guessed it, the pair of tickets i bought? I am getting charged for 2 separate shipping fees.. They wouldnt waive one of these charges either, they said it is PART OF THEIR FEES. MEANING THEY ACKNOWLEDGED THEY ARE JUST POCKETING THE OTHER HALF OF THE SHIPPING CHARGES.

NEVER USING STUB HUB AGAIN, THEY ALSO DID NOTHING TO MAKE IT RIGHT.

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