donavon n.

PFYC sent me out a pair of defective wheel flares for my 2013 Corvette Grand Sport. I left them numinous emails and VM's regarding my issue but thy never returned my calls. Finally when I did reach somebody they told me to buy some epoxy and glue the trim back on which I reluctantly did and was able to repair the item. Then when I went to install the part I ran into some fitment issues once again I left multiple VM's and emails but no one got back to me, I finally got in touch with them and told them about my fitment issue, the first words out their mouth was I would not be able to return them because I modified them, I told her I did not modify them I glued the trim back on just like you instructed me to do! I told her I did not want to return them anyway but just wanted to speak to a tech, she told me that a tech would be calling me, well needless to say that was 5 days ago and no one has called me back. I finally called Apsis that sells the same $400 wheel flare and tech told me that Pfyc's (hand typed) mounting instructions that was supplied with the part was not correct. Apsis was able to email the correct set of instructions, I then mounted the first flare with no issue but the second would not mount flush to the car, I called Apsis back and the tech told me that it was probably quality issue on the flare were the manufacture miss positioned the bottom drilled hole so it would not line up with the factory mounting hole on the car, I re drilled the flare and now they fit great!
By the way I have still not gotten a call back from the tech at PFYC.