Donald W.

I can't even begin to tell you the whoops these people send you through when THEY SCREW UP! 14 DAYS!
I ORDERED AN A/C KIT FROM PARTS GEEK.
A simple 7 piece a/c kit. Everything came except an expansion valve and the condenser.
The first hoop. Once you get someone on the phone they just ask the problem and then tell you to WAIT 24 TO 48 HOURS, GET THIS, FOR TEXT INSTRUCTIONS ON WHAT TO DO.
A HOST OF STUFF.
ANYHOW WE GOT THE CONDENSER AND THE EXPANSION VALVE A COUPLE DAYS LATER. THE ORIGINAL SHIPMENT TOOK 7 DAYS NOT 1-3 DAYS.
SO I START THE JOB AND FOUND A BAD SUCTION LINE.
ORDERED IT THROUGH THEM.
IT CAME, 7 MORE DAYS LATER OK THAT'S 14 DAYS, AND THE PART WAS MANGLED IN THE BOX.
WHEN IT WAS SHIPPED THEY THREW THE LINES IN A BOX WITH SOME BUBBLE WRAP.
NOT ONE PIECE OF CARDBOARD ON EITHER SIDE OF THOSE LINES, NOTHING.
SOOOO HERE I GO AGAIN, 24 TO 48 HOURS FOR INSTRUCTIONS ON WHAT TO DO.
OBVIOUSLY THEY DON'T LIKE TALKING TO PEOPLE OR TAKING CARE OF THEIR CUSTOMERS.
I SUGGESTED THEY PUT ME A NEW LINE IN THE MAIL PRONTO, COZ THIS LADY FURIOUS!
I WILL NEVER EVER RECOMMEND OR PURCHASE FROM PARTS GEEK EVER AGAIN.
I GOT TO PACK THIS PART UP, TAKE PICS, GET SHIPPING LABEL AND TAKE IT TO A SHIPPER, THAT NOT ALL, THEY SAYNG IT GOING TO TAKE UP TO 14 DAYS the get my credit if they give it to me.
I'm going with UAC through rock this time.
I've never gone through so much crap to do business with someone. Honestly I don't think I'll get my money back. They sent me a damaged part but in their instructions they say it must be returned in sellable condition. REALLY? The line on top is the old line and the one on the bottom the one they sent me. Look at the packaging. They actually want ME TO DO A BETTER JOB PACKING THIS UP THAN THEY DID! THEY'LL GET IT JUST LIKE THEY SENT IT TO ME. I'LL LET YOU KNOW IF THEY RETURN MY MONEY.