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I purchased 2 boxes of Heartgard plus from them, and whoever processed the order should be given another job, here is what they did, they placed their 1800petmeds sticker over top of the information card on the back of box where you write the dates you administer the medication, making it useless, when I called, I was told they were sorry, but there is nothing they can do, like that is supposed to make he happy, my suggestion is to pay more attention to your job and less to incoming text messages and you probably wont make the mistake to begin with
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Empty.
Hi Donald. I am very sorry about your experience with us. Certainly the prescription label should not obscure important information on the box. Would it be helpful for us to send you an empty box for this product? If so, we can overnight this to you. Additionally, I have referred your concern to the Pharmacy Director. Thank you for your feedback.
~ Abby, PetMeds Pro