Tracfone will not honor their own Promo Code ******* on the 365 service day card they mailed me. Also I could not use chat to find out why because it is not working at 10:40 a m EST! I finally got through on chat today, after 15 minutes I was denied their coupon again. They then gave me one a phone number to call during the week. I know from pasted experience if you phoned them you get a foreign who speaks broken english it is a waste of time>