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Donald M.

  • 1 Review
  • 1 Helpful Vote
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Experience: Autos & Vehicles

Member since November 2020

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1 Review by Donald


This company has a theft policy that they refer to as their ‘Return Policy.' They sent me the ‘wrong item' but I am responsible for paying for the return, and on top of that I can either ‘accept' a partial refund (which would include a 30% restocking fee), or have an in-store exchange account. The options are criminal, as I am being forced to oblige the company that caused the mishap. I should be completely exonerated from financial obligation. If their return policy is legal, then it means that any person ordering by mail (electronic included) from anyone is subject to this ‘monetary hostage' situation. I have chosen to take the financial loss before I allow them to hostage me.

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