Developed in part with a grant from
the National Science Foundation

Member since May 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 75

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Donald

Bank of America

Bank of America

5/10/18

I have a home equity loan with BOA. It is in the pay off period so I pay a fixed amt for principal plus interest at current rate. Each month it changes amt due, One month my amt due online and paper statement did not match. I went to the local bank and they looked up th"correct" amount which I paid with a check. One month later I get a over 30 day past due for $9 - they had transposed two numbers. I immediately paid the $9 and notified the bank. They removed the fee but left a 30 day late note in my credit report. I see it often as it is the only "adverse" report on my credit report. I get refinance letters and credit card offers from BOA almost weekly and they go straight to the trash can. BOA service has dropped below that infamous stage coach bank. Get me once but never again.

Donald Has Earned 4 Votes

Donald M.'s review of Bank of America earned 3 Very Helpful votes
Donald M.'s review of Bank of America earned a Funny vote

Donald hasn’t received any thanks yous.

Donald doesn’t have any fans yet.

Donald isn’t following anybody yet.

Similar Reviewers on Sitejabber

rubenh33
6/6/19

I wish I did research before... Horrible customer support and they are so money hungry. Evade...

bettyk19
5/10/19

Bank of America has HORRIBLE customer service, and it's EVERYONE in the company (managers and...