Lived for 18 years overseas and relied mainly on mail order for almost all purchases including shipping my rackets to the states for restringing. I have never done business with a non responsive vender like Tennis Express they were unable to supply the item I ordered trying to cancel and received to date no response by either phone or E Mail. I was able to obtain the item from a different vender and obviously wouldnot use Tennis Express again as there are simply a large nuber of competitive and responsive vender for tennis items.