Donald J.

I've had a terrible experience with Cozy. Everything set up fine, but when applications came in and they applied and did their credit and background check, I could not access them. Tech support was NO help. They kept throwing it back/blaming Experian. When I tried another site also using Experian for identity verification, it worked flawlessly. Told them about it and nothing... They said I had to wait 3 days and TRY to verify my identity again, but no guarantees. So here I have live tenants that have applied and I cannot see their info... Cannot intelligently respond to them as to the status of their application... I invested all the time with them getting up and running now when it counts. Trying to get a good tenant in a time sensitive situation, NOTHING>... So I would NOT recommend Cozy.