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Donald D.

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1 Review by Donald

RushMyPassport

  • RushMyPassport

“Passport Renewal Gone Wrong”
7/16/20

I will not "RushMyPassport" again using this company. After selecting a 1-3 week expedited option for passport renewal, it took over 14 weeks of waiting to finally get a notification that my passport has shipped. I understand delays, but over 10 weeks extra is excessive, especially if they are not proactive in keeping me updated with what is going on. In addition, their refund policy IS CRAP and claims that anything "out of their control" is not a reasonable reason for a refund. If you market that you can rush a passport in 1-3 weeks, you better darn well be able to do so.

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