Donald B.

Well I should know better. We like prepared meals - cooking them together, etc. So we tried Plated. The food was good - instructions clear, etc. BUT we only wanted to try it one week. You guessed it, this shady company buried in its terms and conditions (which of course NO ONE reads) that I was signing up for a weekly subscription. When I saw the email that my SECOND order (which of course I did not order) was to arrive today, I contacted Plated via chat and was informed by the customer service rep that nothing could be done. SO I had her cancel my account - I have not doubt that she has had to do this frequently. I told her she should carry the message to her mgmt that just because all the fool prep companies do this, does not make it right and that this will ultimately hurt their business It is very sad that businesses resort to these kinds of unethical deceiving types of practices. At Export Solutions we do not do this kind of thing - and we have prospered. In fact Tom and I know that God has blessed us because we make a sincere effort to be ethical and honest. Unfortunately the owners of Plated do not feel that way. I have asked for a member of their management team to call me, but I will be shocked if I get a call.