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Dominique H.

Contributor Level

Total Points
82

1 Review by Dominique

  • JustFab

4/30/17

Had I NOT called who know if I ever would have been credited for the returns that I made. I had 3 and some were to be credited to my JF account and some to back to my credit card. It has been over 6 weeks and NO CREDIT. Yes, after an hour they did finally take care of it. In order for that to happen I should not have to call and waste an hour of frustrating dialogue with someone in the Philippines. I am sure, since this was on multiple returns, they have no intention of refunding you and most people are not as diligent.

Tip for consumers:
CHECK AND KEEP TRACK OF ALL RETURNS...including what was returned, tracking information and so on.

Service
Value
Shipping
Returns
Quality
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Samar B. – JustFab Rep

Hello Dominique,

We’re sorry to hear about your recent experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

Best,

Samar

Dominique Has Earned 2 Votes

Dominique H.'s review of JustFab earned 2 Very Helpful votes

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