Dominic M.

My brand new HD washer/dryer broke within 2 months of purchasing it. The washer needs a new motor, capacitor & shifter. GE the manufacturer has not repaired this machine to date (4 weeks). Neither HD or GE can tell me a date that they can repair because they mailed additional parts that won't arrive for two more weeks. I urge you not to repeat my mistake by using Home Depot or GE, both fail in customer service and understanding.

My brand new HD washer/dryer broke within 2 months of purchasing it. The washer needs a new motor, capacitor & shifter. GE the manufacturer has not repaired this machine to date (4 weeks). Neither HD or GE can tell me a date that they can repair because they mailed additional parts that won't arrive for two more weeks. I urge you not to repeat my mistake by using Home Depot or GE, both fail in customer service and understanding.