Domenic N.

Their online promotions are total BS!
Don't ever switch services by calling their 800 phone number. It's a total skam bait and swith. I received a promotion in November which was there kick start program. They told me if I switch services I would pay $25 per line. I called the number on the advertisement I received which brought me to a call center in South Africa. I was told I would be paying $25 A-line for for phones plus $5 per month for refurbished iPhone 7. None of this was true when I received my bill it was over $200. The only reason I switch services was to save money. Now my bill is more then what I was paying before. I have the conversation recorded as I called from my work phone which I offered to send them, they said they would pull the tapes from the conversation on their end which would take 3 to 5 days. They still haven't pulled the tapes. I went to their corporate store to try to rectify the situation. I took off a day of work today to get this resolved only to be told by the staff at the store they cant help me and basically tough luck. Do not fall for their bait and switch tactics. It's a total scam and I'm now locked in for 2 years of this BS. I have never written a bad review in my life but I'm glad to write one now. Unbelievable!