Domenic M.

I went to golf galaxy in Robinson Township, PA to get my first full bag fitting. I was super excited to go through the process, learn about my swing and get my dream set of clubs. The club fitter rushed me through the process. He didnt look too much into my numbers or anything and didnt try any different techniques to get my specs right. So i finally spend a fortune on my dream set of clubs and receive my first couple clubs (Driver, 3 Wood, and Hybrid) in the mail. Nothing was wrong with that. My irons and wedges were on backorder because of COVID. I noticed in my paperwork that the associate made a huge mistake in my order. Called to get it resolved and he rushed me trough that process too and didnt seem to care if i got the right clubs or not and seemed as if he didnt have time for me. So a month and a half goes by and i never got my irons and wedges. I call and get the tracking numbers and find out they will be delivered the next day. I get the wedges first and they are completely wrong and i found out that he had put the wedge degree, bounce and grind wrong in the order. He also put the wrong address in the order for my irons so they got delivered to the wrong address. The address that they were delivered to didnt even exist by the way, so i am still yet to locate those irons. Now im. Currently waiting for my irons and wedges still after this whole terrible process. I probably called golf galaxy 60 times in the past month and a half trying to work through problems with my order and getting everything straightened out and when dfelivery time comes, they are still wrong. This has been the worst service i have ever gotten. Dont go to golf galaxy for a fitting unless you know the person giving the fitting and know they will make sure everything is exactly as you hope for.