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On May 9th I posted a review outlining issues I had with an order I placed with Eastwood. Today, I received a response from Tim (Eastwood rep) he was very apologetic about the issues I had been experiencing and took action right away. He and the customer solutions team immediately 'made it right' for me. I can now say that my order has been shipped (they sent me the tracking number) and I am a very happy and satisfied customer. Not many companies would make it right, but Eastwood did. Kudos to Tim P. And the customer solutions team- you have proven that you do care about customer satisfaction and therefore my overall rating is now 5 stars!
Dolores S.'s review of Eastwood earned 2 Very Helpful votes
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I want to sincerely express my appreciation for the level of customer service that James...
