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Dolores C.

2
Level 2 Contributor

Contributor Level

Total Points
414

5 Reviews by Dolores

  • Tradesy

11/24/22
Verified site experience

Awful site navigation, terrible descriptions, clothing pictured wrinkled or stock photos used in waaaaaay too many items. I'm using my "site credit" and won't be back. This site is a disaster to sort items for shopping! Sort by lowest price mixes in all different prices! Sizing by only letters, not numbers? Just a joke. Best thing I've read is this site is folding.

Reason I chose this business:

Site credit

  • thredUP

4/8/22

Order K21WCNOFASCA placed 4/1/22 for $191.96 - 10 items from "home warehouse" GA, but items were not even shipped until 4/6. Just 1 of THREDup's myriad false claims. Only 20% of order was ok, 2 of 10 items. 1 item missing entirely. The other seven as follows and pictures posted:
1. Site said "good condition with minor signs of wear: minor wear on fabric." Pic 1 is from website. Reality? Pic 2 Waist cord is *knotted* tight and waist is cinched so they are unwearable.
Pic 3. Site said size 6. Reality? Size TEN. 2 additional pairs listed as size 6 were size 8 and then size 4.
Pic 4. Site said "good condition with minor signs of wear: minor wear on fabric." Site only shows front and back, never inside the crotch. Pic 4 is what I got - you decide if that is minor wear. Note how light the crotch color is compared to the surrounding fabric.
Pic 5. Site said color "gray, black" Reality? Pic 6 they are TAN, and *their* draw cord is also knotted.
I have many more pics, but I'm tired of making them the exact size this website wants.
When I discovered I could only "chat" -there's no way to reach an agent on phone- I spent 45 minutes getting them to promise no return shipping or restocking, then never deliver the label. I had to open a new chat and go through the whole thing again. This time I asked for 50% off the 2 items I intended to keep. Mind you, that amounts to $20. $20 for all this hassle I think is quite reasonable. They offered $5, because - well here's their own words: "We cannot offer a 50% since they were in good condition. If you would like to keep them, we can provide a refund of $5." When I refused, they offered a 40% coupon for a future order. HA! I said fine, I want a full refund and you can have it all back, agent said the 2 pairs that are ok (remember, only 2 pair out of 10 ordered were ok) would incur a 20% restocking fee and regardless I have to pay a shipping charge on the original order since my new total was below their free shipping offer. I said, Good Day, Madam!
Now I'm filing a dispute with my credit card company.
Update: ThredUp agreed to a refund, but for site credits! BEWARE and make sure you understand how they try to sucker you if in this situation.
I beg you dear reader, please find any where else to shop. I'm begging you to use your purchasing power elsewhere.

Tip for consumers:
Sketchy refund practices(they force site credits)*NO phone support*customers are not valued*dishonest item descriptions*you may have to file a dispute to get anywhere with ThredUP

Products used:
LuLuLemon bottoms

  • Paleohacks

4/19/21

At first, this site seems pretty good. Sign up for a book, money back guarantee, ok, I'll try. Immediately, you get hit with buy this add-on, price only good for the next 3 nano seconds! Ok, maybe that's cool, I'll try it. Next frame, buy this, too! On and on and on. I ordered 3 and just clicked through the rest. The product is b-a-s-i-c, nothing you can't get with the most generic of internet searches, and more in depth on the internet I might add. The "book" they hawked is really a pamphlet. It's printed so tiny I need a magnifying glass just to read it. Requested a refund and got a serious run around. Contact our payment processor; the payment processor has no record - so contact the seller. Please avoid these people, unless you like endless merry-go-round rides. Contacted my credit card company to dispute the charges they refused to refund.

Tip for consumers:
Stay away, don't waste your time, money, energy

Products used:
Thyroid Reboot + 2 forced add ons

Service
Value
Shipping
Returns
Quality
  • AliExpress

8/22/20

Order **************
Seller attempted to extort more money after sale was completed and paid. They sent package postage due, which caused a result only on AliExpress website of "customs is holding the package". Curiously, when I inquired at the post office, they have no record of the package at all. Ali says I have to get "official document", but there's nothing to get and they are refusing to honor their buyer protection. It's just an endless loop of dispute, deny, appeal, deny, repeat. I think the "tracking number" is fake since post office has no records. Please don't waste your time with AliExpress, you'll get burned.

  • GotPrint.com

9/20/18

GotPrint? Heck no! GotProblems is a better title.
I wish I would have read these reviews instead of the fake ones on their site!
Before a "rep" (hahaha) from GotPrint only answers complaints like this with what's your order number, here it is so you can skip that step: US-GP*******7525
Multiple issues: 1. Dramatic left shift, entire card is off center 2. Poorly cut, not a clean edge in the whole box of 500 3.90% of these cards have a weird crease, like a heavy roller wheel mark under the logo circle 4. Bottom edge is obviously slanted, easily seen 5. Magenta color chosen from their web designer, received a dark purple 6. Black streak across 40% of cards top edge like a dirty handed ink smear.
Stay away from GotPrint - use literally anyone else.
I will not accept anything less than a full refund of all money paid. If GotPrint wants this trash back, they must send me a prepaid label. Non-negotiable.

Thumbnail of user erinas1
Alex M. – GotPrint.com Rep

Hello Dolores. You notified us of this issue yesterday afternoon and we have not had the opportunity to investigate what had happened with your order. We apologize if the cards you received are not the quality product we normally supply and on this occasion we will be refunding your order in full, you should see the refund back on your card within 3-5 business days. Please feel free to recycle the cards you received. Thank you

Dolores Has Earned 14 Votes

Dolores C.'s review of GotPrint.com earned 3 Very Helpful votes

Dolores C.'s review of thredUP earned a Very Helpful vote

Dolores C.'s review of AliExpress earned 3 Very Helpful votes

Dolores C.'s review of Paleohacks earned 7 Very Helpful votes

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