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Doll f.

Contributor Level

Total Points
82

1 Review by Doll

  • Priceline

1/31/19

The listed hotels are NOT where you will be staying. I paid for a four-star hotel, and was put in what I would classify as may be a two star hotel. Basically it is very old, and has zero amenities that you would expect with a four-star hotel. I will definitely never use Priceline again, after spending an hour on the phone with five different Priceline representatives, I was told that there is absolutely nothing that they can do and that I would not be receiving any of my money back, nor would they be able to move me to a different hotel. Basically I was SOL. The customer service sucked, the hotel was extremely rude, and I would say my lesson is learned, never again.

Tip for consumers:
If you book on Priceline, you’ll end up in a $#*!hole. Paid for a 4 star hotel, ended up in a “motel” built in the 60s. “Free” WiFi is their biggest “amenity”, for which I was charged a $48 resort fee...

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