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Dolapo A.

Contributor Level

Total Points
81

1 Review by Dolapo

  • Net-A-Porter

8/9/17

I bought three items since the 13th of July items they have not been received yet. No tracking number provided in email. I called after a few days no one knew what had happened. Called a week later still no idea from customer service person I spoke to they were waiting for a response from DHL. Two weeks after sale found out order sent to Hong Kong in error when I live in London. I was promised order will Be sent back to London and sent to Me still waiting nearly four weeks now. Unhelpful staff each one seemed to be not interested in my plight. I get the impression company just interested in the sale and no customer after care.

Will not be shopping there again

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