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dn127

D N.

Contributor Level

Total Points
81

1 Review by D

6/10/21

What a waist of time I might of well spent all day looking for chicken teeth having to do there work for them payments pending over a month transactions not showing up then I got to forward receipts to them personally I would not bother using it frustrating luckily I have not long signed up so time to delete my account luckily they only showing me I have £16 which I will never get so forget TopCashback as should be £22 showing and the joke is £16 showing has been pending over a month

matthewj279
Matt T. – TopCashBack.co.uk Rep

Hi D. N,

Finding chicken teeth certainly doesn't sound fun and I hope I can explain a little more about cashback and how it works so you can have more fun with finding retailers to earn some money back when you spend online.

To strip everything back to basics, we earn commission from your purchases online and we pass this back to you in the form of cashback. To earn this, all you need to do is find the retailer in our site, click on get cashback, make your purchase. The rest is just a little bit of patience while the retailer confirms we're eligible for the funds and then awards us those funds.

The time it takes from purchase to payable cashback varies on what you purchase. As I am sure you can understand, retailers can't go giving away commission if there is still a chance of you returning the product or particularly with high value purchases or contacts, you are very early on in that purchase. This often means day to day purchases such as groceries or something like a DVD or a Book will progress much faster than say insurance or a holiday.

I understand the eagerness you feel when you see pending cashback you're due to get, we've all been there including me! But, it's part and parcel of the process there needs to be steps in place to also protect the retailer to make sure they don't pay out on non eligible purchases.

We do place on each retailer page a stats box which includes information about general payout speeds so our members have an idea on how long they'll likely be waiting for the cashback to progress.

Cashback can be great way to earn some free money on the side of your online purchases and we will always make sure you are paid as quickly as possible after we are.

Best wishes,
Matt

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