Freelancer.com doesn't protect freelancers.
This is my conclusion.
I have the great experience working with Freelancer.com during the last 7 years.
During that period I had seen many situations and had taken a part starting from unfounded complaints to unfounded refunds.
This is normal practice for Freelancer.com to hold or block money and get them back.
This is normal when you had taken a project and after 2-3 days of your work (spent time) you got a letter from Support that the Employer's account had been blocked and they had to refund.
This is normal that after 2-3 month any employer can claim or create a dispute on the Milestone's which had been released and get money back.
This is normal when the Dispute Team acts like a judge ignoring agreement and listing between Users.
I think many other freelancers can add own situations to the list.
The absurdity lies in the fact that if I have in the account the money I have earned for months, they can block them all and return back anytime.
Time from time I loose my money from Freelancer.com because of their stupid policy.
At the moment I use alternative methods to find employers.
And I hope I will not be dependent on the site Freelancer.com in the close future.