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D M.

Contributor Level

Total Points
81

1 Review by D

  • Silver Jeans Co.

2/11/21

This company has the worst customer service. Went to a store bought over 200. And was told, return with receipt/full refund. Did justly that for a couple items, and paid for the return (called the store and let them know the box was arriving, tracking number and original receipt) fed ex calls and states they are no longer in business.
I call the company, talk to Carrie and I'm apologized to profusely, because the cost I spent (now twice) to get it to the their warehouse. It arrived and they acknowledged this, and then they say you'll receive a gift card!
What?!?!?!
Even talking with Carrie, I'm told, you would have received your money back, if you'd returned it to the store.
Well THAT STORE IS CLOSED, (which they didn't even give the employees a fair notice!)
So don't buy from a dishonest company.one that is taking advantage of their consumers in a time like these.

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8/26/20

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