DL M.

I was booking a flight online and went through all the screens inputting all my information including the credit card information. When I hit the enter button to complete the transaction screen popped up saying there was an error so I called the 1800 number and was told that the ticket I wanted was not available. The woman on the phone offered me a ticket that cost $60 more. She said she could not see the price I had on my screen so I hung up and tried booking again. This time it went through online and I received a confirmation number and again called the 1800 number to confirm it was booked. I asked the person on the phone for the airline reservation number. They said it would take a couple of hours to process and I would receive an email with the number. Needless to say I did not receive the airline reservation number, instead it was an email stating, "TRIP CANCELLED". I called up to tell them I did not cancel the trip. The response was they do not guarantee the prices and the woman went on to read their terms and conditions, "Until and during the time period the payment is being charged and realized in full from the credit card, should there be an increase in airfare or taxes, the same will be intimated to the Customer and his consent sought before debiting the Customer's credit card. Unless or until the payment is realized in full, the booking is subject to cancellation by the Airline or by Flights Kart without any prior notice".
BAIT and SWITCH and if you don't go for it... TRIP CANCELLED.
SHAME ON THIS COMPANY!