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D L.

Contributor Level

Total Points
82

1 Review by D

  • The Classy Home

1/28/22
Verified purchase

I ordered a dining table set for 4. Looks very different from picture. It can only fit 2 people for dinner and not 4, but i could take that. Items arrived cracked, unfinished, broken, overall extremely low quality and company refused to take accountability for it. No quality control obviously if a table and 4 chairs all arrived cracked with broken pieces despite a standard packaging. And the packaging was very decent. And they make you waste so much time to discourage you by asking you to identify each and every part in order to replace only those damaged parts. They wont give you back your money and offered $100 for a $400 purchase. DO NOT BUY THERE, it is horrible!

Tip for consumers:
Read reviews on this company before buying, and look at the dimensions, they dont fit the pictures.

Products used:
None

Service
Value
Shipping
Returns
Quality
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michael k. – The Classy Home Rep

Hi,
We truly apologize for the damage to your order. Each item goes through quality control to make sure that it is in perfect shape, regarding transit, the shipping company tries its best to keep the items in the best condition possible. We did offer to replace the items that are damaged, which has been declined. We ultimately satisfied you by refunding the order in full. Let us know if you still have another question for our team and we’ll be happy to assist. Thank you!

D Has Earned 2 Votes

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