It sounds like many people here have had a similar experience as I have with trying to consign with thredUP. I sent them two very nice pairs of shoes - including one pair of Enzo patent pumps that had NEVER BEEN WORN OUTSIDE! They weren't "accepted". Nor were a very gently used pair of Nine West wedges, or a pair of barely worn jeans. These were not very old items - I've seen items for sale on the site that looked much worse. Even though I agreed to give them up, I'm not sure I would have sent them had I known thredUP would not accept them for consignment. So I call BS on their practices - I have a feeling these items are actually kept by employees or sold for their own profit. They get two stars because I did buy a cute sweater from them, and I was happy with that.