D K.

I'm a mortgage broker. Was told the leads provided were vetted for name and phone to make sure they were legitimate. Also told all leads would come to me from my area. So I tested their system, false name, false phone, false email, and a zip code for my area, and the system came up with a lender contact that wasn't me. So, there was no vetting for legitimacy. Called the lender who came up and he said his leads were no good.

Asked for refund and told NO. Spent the money, but I asked the next day and I'm sure they didn't spend it yet.

Update: While salesperson said no refund, company policy said they would refund if cancelled within 3 days -- I asked to cancel on 2nd day. Even though salesperson was not helpful, company did allow my credit card company to cancel with full refund. Still would not recommend the service due to deceptive salesperson.