D K.

Ordered a part and kept checking its status for six weeks. The explanation was it was processing. Gave up and ordered part from fordpartsgiant and got it in four days. Told TASCA to cancel my part and they said it was shipping. Got part today and they had crossed through the part number revision "B" on the box and wrote the part number revision "C" I ordered. The part had been repackaged and was missing a screw. Who knows what part number I received. The missing screw is a speciality item and has made the part install impossible. Can you imagine trying to get a missing specialty screw from TASCA. Good thing I got the correct part from fordpartsgiant with all the screws.

I ordered a locking fuel door and after five days of processing the order, PayPal was charged $129.95. After another day the order still said processing online. I called the customer service department and they said that the order system said shipped but did not have a tracking number. Harry said he would send an email and inquire about the order status and someone would respond to me by email. I did get a response by email later that day and they said the item was out of stock and would take three weeks to get the part. When i ordered the part i specifically made sure their online system said in stock and the printed receipt said in stock. I told them to cancel the order and refund the money to PayPal. I then immediately pulled up the part online and it said in stock. Good thing I paid by PayPal as they will settle grievances for their customers.