Member since September 2018
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I paid for 2 death certificates for genealogical documentation in the middle of June. My payments were negotiated via m credit card immediately. By the end of September, when no documents were sent, I called and I emailed, only to have no reply. When I called, I was on hold for over 45 minutes each time. When I emailed with order numbers (several times), I received no reply at all. My credit card company refunded my money, but would have preferred the death certificates. I ordered them through Archives.com and they were unable to contact the company, either.
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