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Disgusted C.

Collingswood, NJ

Contributor Level

Total Points
107

1 Review by Disgusted

  • GoDaddy

4/6/21
Verified purchase

First, GoDaddy completed SEO work on my behalf. However, because they failed to gather all of the appropriate information and neglected to inform me of their strategy, their work was in error and nearly useless. When I complained, they stated that they would only help if I purchased additional services. This was clearly stated on numerous occasions. This is extortion.

Now, as I attempt to move my website to WordPress, they have completely taken down my site. On my accounts page, there are several different charges for different features. Now that my site has been completely removed, I am being told that what was described as just an editing tool is really the entire site itself. They refused to return my site for even a short period of time and also refused to refund the charges I just paid.

Their business practices are disgusting at best and maliciously misleading at worst. They have no interest in abiding by information initially provided and only care about the amount of additional dollars they can extract from small business owners.

Tip for consumers:
Run. Run far and run fast. Literally use anyone other than GoDaddy.

Products used:
doman registration, website builder, privacy, SEO

Service
Value
Returns
Quality

Disgusted Has Earned 7 Votes

Disgusted C.'s review of GoDaddy earned 7 Very Helpful votes

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