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Disa M.

Contributor Level

Total Points
80

1 Review by Disa

  • Redbubble

10/16/17

I signed up for a Redbubble account, today. When I tried to enter my payment information, I got a "Computer Says No" error page. Repeatedly. I disabled my ad blocker just to be sure that wasn't the problem. Still no dice, so I contacted customer service via live chat, and they immediately blamed me. Told me to use another browser to access it. I use Chrome. If your site doesn't work with Chrome, you have failed. The tech support person actually suggested I try Edge. Seriously?

And after all that, the tech support person refused to transfer me to another team for help. I have not, in recent memory, had an experience this bad just trying to set up an account.

Additional actions taken: I finally got logged in with Edge. Same error. I updated my flash player. Same Error.

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Red B. – Redbubble Rep

Hi Disa,

Thanks for your feedback. Sorry to hear you are having issues with creating an account! Here is a helpful link that details a few troubleshoots if you are experiencing website issues:

http://rdbl.co/troubleshoot

Thank you for your patience in the matter and hope all is well,
Redbubble

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