Service is working since 2014 as I found there was not anything bad about them. Today tried this service with Western Union to Bitcoin exchange. Contacted them to chat to check if they alive. They are, replied in 2-3 minutes, told all good could send. After giving them MTCN took no more than 30 min after I got an email that BTC transferred.
My review is Very good service! Hope will be the same speed with future exchanges.