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Dion T.

Contributor Level

Total Points
88

1 Review by Dion

  • QR Code-generator.com

10/2/18

Like many other people on here, I was not made aware my subscription was coming to an end, I was not made aware that I was approaching the cancellation period. They sent German language emails to me at the start of my subscription and then said that those very same emails contained information about automatic renewal... Yet I cannot read German! I contacted them on the day they sent me an email stating they would take payment for another year's subscription explaining that I used their website once! In September 2017 and have literally not used it since. It is now September 2018 and despite telling them "no I do not wish to renew my subscription" they are telling me "tough, you did not cancel 30 days prior and now you must pay us 180 for a whole new year of subscription or they trigger their debt collection. They said they sent me an email 30 days prior to remind me of this! NO SUCH EMAIL WAS SENT, i checked my spam and inbox and nothing. I explained that I used their website once in September 2017 and therefore they can see how inactive my subscription is, they did not care or take this into consideration in the least and instead kept going with their robot, inconsiderate, fraudulent attitude of " we only care about taking as much money from you as possible and do not want to listen to your point." It is disgusting that you say to them on the day they email you saying they want to take payment for the new year subscription that you want to cancel and do not wish to proceed and they reply "tough luck" you are locked in for another year now and if you don"t we will just apply legal action! I mean that is fraudulent activity if I have ever seen it! Forcing people to pay and stay! Despite what you want or ask of them! I even said I will literally not use your website at all and have no need of this new subscription, they said " tough you must pay for a new subscription regardless for 180. It is an absolute SCAM! BE WARNED AND DO NOT GO NEAR THEM! THEY ARE CHEATERS AND CON MEN! FORCING YOU TO PAY REGARDLESS OF WHAT YOU WANT.

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Charleen S. – QR Code-generator.com Rep

Thank you for taking the time to share your feedback and experiences with us. We are sorry to hear that our terms and conditions seemed confusing to you. Please understand that we cannot discuss any details regarding your subscription on Trustpilot. Therefore, we would kindly like to ask you to contact our customer support once more at support@qr-code-generator.com and ask for the supervisor. Thanks for your understanding!

Dion Has Earned 8 Votes

Dion T.'s review of QR Code-generator.com earned 8 Very Helpful votes

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