Member since September 2017
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they sell aids to the disabled, the most vulnerable in our society. however, when a problem occurred with my disabled aunts chair [which cost over £2000], they fobbed us off on to a very disagreeable person, who they said now owned the business. NONE OF THEM COULD CARE LESS. YOU HAVE BEEN WARNED.
FELGAINS sold an expensive chair to my disabled sister. 2 years later, it has started to split. I contacted felgains, who told me they had sold that part of the business to FELGAINSFORMAL [sounds dodgy already], so they will not help. I contacted the owner of this 'NEW' company. HE COULD NOT CARE LESS, hiding behind the expired warranty [for certain items like a chair, the warranty does not matter]. I will now have to go to court, where at least I will win. AVOID FELGAINS. you have been warned.
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