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Di N.

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  • 7 Helpful Votes
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Experience: Health

Member since April 2020

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1 Review by Di


I worked for them for over 3 years, so I had an opportunity to look at them from the inside. And here is what I can tell:
1. Most products are more or less decent, however the people who clean, cut, package, etc. those products are often unprofessional and with low level of integrity (especially at their Mill), so when you buy their herbs and spices, do keep in mind that they might have been touched by someone not wearing gloves, or they might have been picked up from a dirty floor and put into bags, etc.
2. They did lay off 20% of employees on March 30. The official version is that this was done because of the pandemic, but they laid off some people who worked from home at that time, so pandemic is just a cover. Actually they started firing people back in February, because it turned out that their poor management led the company to a financial crisis, and in January they were very close to be unable to pay salaries to everyone.
3. The way they treat their employees is just incredibly mean. For example, the way they handled the lay off was the following: one day, while you are working, they suddenly block your access to your account, call you in 15 minutes, and tell you to leave, like you are some sort of criminal. Or they just put your things in a box, in the evening when you left work, and in the morning you come and find an empty desk. Here is what you get for all the years of hard work! The higher management protects those whom they consider their friends, even if they are absolutely unprofessional and dishonest. So, they kept all of their friends and got rid of everyone else.

So, you can, of course, continue buying their products, but remember that their motto "people, plants, and planet over profit" is not true, because what they care about is their own profit. They are very good though in creating an illusion of them caring about their employees and customers. That is one thing they do well - pretending.

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Di N.'s review of MountainRoseHerbs earned 7 Very Helpful votes

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