Dimitris Z.

I have made 3 orders so far from cyclestore. Best prices, fast free delivery. I will be buying from them again in the future. Keep up the good work.

UPDATE 2: Finally a month after and after a dozen emails i got a full refund.

UPDATE. After writing this review they offered me a refund or a resend. 5 days have passed and today they sent me an email telling me to check with the post about the watch I received a month ago!

Their customer service is a joke. I have never complained about not receiving the watch. They will do anything not to refund me.

I bought a No1 G5 smartwatch from Banggood.(Order: *******) Delivery was fast, but after 5 days of use the screen started blinking on and off and sometimes stayed off and the heartrate monitor stopped working. The battery wouldn't last more then a few hours making the watch competely unusable.
I contacted customer service and they asked me to send a video showing the problem. I sent them the video they replied after 4 days with a solution! They told me to charge and restart the watch! I informed them that i had tried it already with no luck.
Several days later and after sending them a couple of mails, they told me to update the watch with the newest firmware. I did, but it didn't fix the problem.
After that they stopped replying to my emails but i kept insisting and days after they offered me a 50% refund!
I payed the full price for a defective item so the least i expect, is a resend or a full refund. I haven't heared from them since. They will not reply to any of my emails and i am stuck with a useless smartwatch.
My advice is to stay away from them. It has been nearly a month sending emails back and forth leading to nowhere. The most anoying part is that they are avoiding me.