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#MyFlowerTree CHEATERS! LOOTERS!
I ordered a half kg blueberry cheese cake on 20th Dec for Rs. 995 and what got delivered today around 1 pm was just a normal cream cake, worth Rs. 300 (confirmed by the store person).
Just when I saw it, I called the delivery guy thinking that he delivered someone else's order at my place. He took the store person on conference call and the store person said that he got order for a normal cream cake only and that was worth Rs300.
Since then I have been trying to log a complaint on their website (MyFlowerTree.com) but every time I put in the details and click Submit, it says 403 - Forbidden and does not register the complaint. Even their call center is so pathetic that after calling 40-50 times, my call got connected just twice. On both calls, I was assured that I would get a resolution and a call back from them in 30 minutes.
Its been 4 hours now that I have been trying to get this issue resolved but it seems that this company doesn't act on complaints.
Store name - Floriana
Order #*******
Tip for consumers:
Pathetic service, DONT USE THIS SITE EVER. NEVER ORDER FROM THEM.
Products used:
I had to buy a new cake as they ruined the birthday surprise.
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