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I returned this item, Express Mail, as I was not happy with product, to provided address. Apparently, it was not delivered or picked up by chinese mail and the item was just returned to me.
After spending over $400 for wheels and $90 for return, I got screwed out of my money either way.
Not happy at all and please, if you're in the US or Europe, do not buy these type of things from China. In the likely event you want to return them, you can just as well forget about your money and get stuck with something you don't want. Very unhappy!
Diego M.'s review of DHgate earned 2 Very Helpful votes
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This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
Hi Diego,
We checked that your dispute was released because you were not able to send the shipping label to the analyst before the deadline.
We suggest that you send a message to the seller and negotiate on a resolution. If they agree on a refund, please ask him to leave a message for you saying 'I agree to refund you $***'. Once the seller agrees, send us a screenshot then you can contact us again and we will arrange the refund for you. If they dont agree to refund, we cannot operate for you too.
If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com