By using Sitejabber, you agree to our Terms of Service and Privacy Policy. We use cookies for analytics, personalization, and ads.
We’re in this together! Learn how to stay safe during COVID-19 in our new guide:
The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter
We’re in this together! Stay safe with our COVID-19 guide
Back in 2013 I had the same situation. Paid for an item, returned it and never got a refund. They always said they would look into it. Never happened. And this was after purchasing 2 or 3 items from them Julie Stanton was the person I spoke with each and every time. And at the time they were located in Burlington, Canada.