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I never write reviews but when things get so big and misleading I think others should know. The glitzy shines of photos of shopping for dreams on houzz is not supported by email or any easy way of making a request, or complaint. Now that I know I will NEVER use houzz for any business. I recently made a request for quotes: I am very unhappy with this. Houzz sent a request for a quote and then showed me who it had gone to after the send.
Firstly it had gone to interior designers ( they don't make cabinets, only charge extortion for an opinion)
Secondly I was not looking for an interior designer opinion
Thirdly, had I been shown theses options I would have ejected. Now time is wasted telling you this, telling them I don't want their input and their time ringing or emailing or quoting me. Time wasted by an automated system that has not been thought through! There is no way of feeding this back to houzz - they simply don't care. Please check yourself the complaints procedure and options for contact before launching in with houzz. Far better to avoid and deal directly with people.
Dickory J.'s review of Houzz earned 2 Very Helpful votes
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From a software perspective the platform seems fine. We evaluated it for use but decided not to...
Hi there,
We are sorry to hear about the experience, and thank you for bringing this to our attention. We were unable to locate your profile with only your first name and last initial. Are you able to reply with your business name or support ticket number so that we can reach out to help?
Houzz Outreach Team