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Di B.

Contributor Level

Total Points
172

About Me

Na

How I Can Help

Na

Interests

Clothes

2 Reviews by Di

  • Torrid

5/25/20

I love torrid, but their custor service sucks. And I felt like a idiot by the reps expressions for my concerns over the phone. For plus size clothes and the prices we pay, ya think they had more friendlier customer service people. I found long as I found my right size after a couple tries, I dont have the need to speak to a rep. I figured out how their sizes run and when I need to go up or down a size or order what I need. AVOID CUSTOMER SERVICE!

Products used:
Everything that wasnt a crop top!

Service
Value
Shipping
Returns
Quality
  • Lotus Leggings

5/24/20

I call this company a click bait, saw their ad clicked on it, looked up plus size leggings, said they carried them, ordered a pair to find out I had to pay for a subscription and they dont carry plus size leggings. Went on BBB website and many many complaints of fraudulent charges!

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Lotus L. – Lotus Leggings Rep

Hi,

Thank you for your feedback and we do apologize for the inconvenience. We did not mean that to happen. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better. Please reach out to us at support@lotusleggings.com with your order information and we’ll do our best to work with you and make things right. We hope to hear from you soon.

Thank you,
Lotus Legging

Di Has Earned 12 Votes

Di B.'s review of Torrid earned 12 Very Helpful votes

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Amanda P. reviewed Torrid
8/30/23

This business is amazing. I am so glad they have awesome clothing for plus sized women. Their fit...

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CC C. reviewed Torrid
7/20/23

UPDATE: I posted a poor review about two weeks ago and have to change my low score to a high...