I have emailed them three times and also sent a message to their facebook page. I need to return some items, they are very poor quality and the sizes are not correct. DO NOT even think about buying anything, I wish I had read these reviews before I bought sometime. They refuse to get back to me and won't give me a refund. They have sold me sub standard goods and are refusing to give my money back.
Updated: If they contact you and ask you for an order number, don't be fooled, they just do this for show and never get back to you.
Dear customer,
We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience
We do love to help you, but could you please provide us your
Order number? And the problem with your order to review@berrylook.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly.
Thank you and Have a nice day!