Dianne W.

I was using instacart pretty regularly despite the delivery fee, service charge, and tip. In my last order there was a printer receipt from Whole Foods showing the actually amount for the groceries was $25 less than what I was charged. When I asked instacart about it, they said they can not honor coupons or specials and I got this receipt "by mistake". Yeah one big fat mistake! I wrote back expressing that I would like to close my account and I got the same robotic answer to look in the help section for info about pricing. My order was $277. If you add 6.99 for delivery, the service charge they now add and a tip, I'm paying over $100 bucks more for the food in the bags. Total rip off. What a shame. It could be good. But they obviously have no clue that people can actually add.