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I must say i have purchased a few dresses and i am not happy with the quality of the fabrics. The laces used are average quality and the fabric underlay is less than average. The costs of the dresses should ensure better quality fabrics - or even a detailed description of the fabric. I find myself changing the underlay to a better quality which then adds to the cost of the dress when i receive it.
Dianne A.'s review of NewYorkDress earned 5 Very Helpful votes
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DO NOT buy from New York Dresses. Gown are not as pictured. Tag on dress read Jovani but quality...
I had a terrible experience with NY Dress. I ordered a wedding dress from them to try on but it...
We first want to thank you for providing feedback on your purchase with us, as we strive to get better and better each day. We take our customers' feedback, and use it to help us meet and exceed the needs of our customers by setting higher standards for ourselves, and doing everything in our power to reach them. We are very sorry that you were not happy with the quality of your dress. We work hard to ensure that we carry only the best designers in our industry, and therefore, only carry designers who are well known for producing great quality dresses. We have so many customers who continue to shop with us based on the quality of designers (dresses) that we carry, so we can assure you that this is exceptional.
Our aim is for all of our customers to be extremely satisfied, which is why work hard to ensure that our returns policy is as customer service friendly as possible. We do not want you to be stuck with any items that you are unhappy with, and we do not want you to be unhappy with the service that you receive from us.
We work with everyone of our customers to ensure that their needs are met we would love to assist you further. Please call or chat with us at your earliest convenience so that we can provide you with an option that works better for you, and therefore turn your experience into a much more pleasant one.