Dianeth E.

I bought the system back in July, we had a plumber installed it. We waited for the water to get soft a bout a week and nothing happened so I called to see what was going on I the person that I spoke said I had to wait at list 50 days to starts getting the water soft, so I waited nothing happened I call again they said they will get back to me nothing, call again no answer left a message, after about 3 weeks I got a call the lady said they were working to see if they could help, she was supposed to call back and after all this time nothing has happened, today I call again and the answer that I got was sorry but we only have 60 days guaranteed, but you could get your water company to test your water then take a picture with the results and send them to us. al this time they just been making sure the guaranteed expire. Could anyone tell me what I could do to return this product.