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diane s.

Contributor Level

Total Points
80

1 Review by diane

  • MiniInTheBox

12/1/16

I saw the positive dog clothes post and ordered clothes for my 55 pound dog. When i got the clothes, even though i ordered XL and L, they wouldn't even fit a 20 pound dog. Paid $82 for my merchandise, kept a couple of non-dog items that were nominal, paid $12 to return clothing merchandise, and i think i didn't get a good return on my money. I have learned one thing: do not order from a company that doesn't have a telephone number for ordering and customer service -- the use of email is ineffective to resolve problems. I do have to say the package came timely and all items ordered (albeit bad sizing) were contained in the box.

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Mini I. – MiniInTheBox Rep

This is Pinni from Miniinthebox. I am glad to help. After review your case, i had conducted ticketId=13983728 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

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