I really LOVE DessLily, so I am very confused to see so many negative reviews about shipping and customer service! If you read about shipping BEFORE you purchased... it plainly states it can take up to 45 days! (I have ordered MANY times and usually have received in as soon as 2wks but before 30days.) I also I checked the size chart before ordering and figured out the correct size to order! I did order a bra that didn't fit and they credited my account AND told me to donate the one I had! I have had problems, Once I did not receive an item by the 45th day and they resent! BUT they always responded to my emails within 2 days and been really nice and polite! I have never had any complaints about their customer service! SO, just know it may take a month to get your items... but it WILL BE WORTH THE WAIT!. They have really nice items and really great prices!