The have had my money since June. It's now August. I have not received my order. The status says it is waiting for the order and that a tracking ticket has been initiated. It's been waiting at "label initiated" for a week now.
Thank you for placing an order on Newchic and sorry for the waiting. After you placed the order, you can log in Newchic account and check real-time order status: My Account -- View Orders--My Orders(--Order Details/Order Tracking). https://www.newchic.com/account/orderlist.html The shipping time is decided by shipping methods and countries. If you still have not received the order after the estimated delivery time (https://www.newchic.com/help_center select Shipping Methods), beginning from the shipping date, please contact your post office, or you may contact us too at https://pwa.newchic.com/customer-service and tell us the order number. Hope you get your parcel soon. Thanks.
Best regards,
Newchic team
Diane Has Earned 6 Votes
Diane M.'s review of NewChic earned 6 Very Helpful votes
Dear Diane M.,
Thank you for placing an order on Newchic and sorry for the waiting. After you placed the order, you can log in Newchic account and check real-time order status: My Account -- View Orders--My Orders(--Order Details/Order Tracking). https://www.newchic.com/account/orderlist.html The shipping time is decided by shipping methods and countries. If you still have not received the order after the estimated delivery time (https://www.newchic.com/help_center select Shipping Methods), beginning from the shipping date, please contact your post office, or you may contact us too at https://pwa.newchic.com/customer-service and tell us the order number. Hope you get your parcel soon. Thanks.
Best regards,
Newchic team